FAQs
Glenn Transit Service
Have a public transportation-related question? We have the answer. Check out these FAQs and give us a call today for more information!
Can passengers put their bikes inside the bus if the bike racks are full?
For safety and space reasons, bicycles are generally not allowed inside the bus. If the exterior bike racks are full, riders may need to wait for the next bus with available rack space.
Can you listen to music on your phone?
Yes, passengers may listen to music or other audio on their phones as long as headphones or earbuds are used and the volume cannot be heard by other passengers.
Can you eat or drink on the bus?
Eating on the bus is typically discouraged to help keep the buses clean. Drinks may be allowed if they are in sealed or spill-proof containers.
How much is the fare?
Fares depend on the route and rider category (such as veteran or senior). Passengers should check the fare page on the website or contact Glenn Transit Service for the latest prices.
When will the bus get to my stop?
Arrival times depend on the route schedule, traffic conditions, and weather. Riders can check the posted route schedules on the website or contact dispatch for the most up-to-date arrival information.
Do I need exact change to pay the fare?
Yes, riders are encouraged to bring exact fare when paying on the bus, as drivers will not provide change.
Are service animals allowed on the bus?
Yes, service animals are permitted in accordance with ADA guidelines.
What should I do if I lose an item on the bus?
If you lose a personal item, please contact Glenn Transit Service as soon as possible with details about the route, date, and time of travel so staff can help locate the item.
Are strollers allowed on the bus?
Yes, strollers are generally allowed; however, they must be emptied and folded before boarding. Children are not allowed to ride in the stroller on the bus. Space is prioritized for wheelchair passengers, and accommodations will be made as needed.
Is the bus accessible for passengers with disabilities?
Yes, Glenn Transit buses are equipped with accessibility features such as wheelchair lifts or ramps and priority seating.

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